With our wide range of hair extensions, we want to give you the opportunity to find the hair that suits you and your needs. To sort things out and make it easy for you, we have collected the most frequently asked questions about hair extensions in one place. Start your hair extensions journey today, and make our passion yours!
As an honest supplier with good reputation, we can never accept to mix synthetic
hair to cheat our customers. That is unforgivable. However, the fact is sometimes the
raw hair suppliers mix a very small amount of fibers into hair, which is very hard to
control. It takes us too much time and energy to pick them out. Actually the best and
easy way to deal with that is acid washing, but what you order is virgin remy, and
there is no acid washing procedure for this kind of hair, so it may has one or two
single synthetic hair left in some hair bundles sometimes, but it will not affect the
quality at all. Anyway, we will take more strict quality control and make sure there is
no any synthetic hair found inside for your future orders.
Shedding is really a headache. Please don’t worry if it only drops one or two single
hairs each time because all the hair shed a little bit from time to time. If it sheds too
much, we may exchange it for you free of charge.
We never stop improving our technology to make the knots and wefts as strong as
possible, and we have not received such complaints for a long time. Most customers
are very happy with our shedding control.
Here is some advice of how to prevent shedding. Firstly, we don’t recommend you
use chemicals to process the hair if you are not professional. Chemicals may damage
the hair and make the hair very easy to break. Secondly, the wig should be taken care
carefully and correctly everyday. For example, it makes better if you comb it from
bottom to top timely. When a small tangling happens, please keep patient and comb
slowly to get rid of the tangling.
When washing the hair, please don’t put it into the water for a long time.
Also it is very important that please don’t wear or comb the hair when wet. We use
very healthy and environmental glue to seal the knots and wefts. The glue function
becomes a bit weak when wet, so please don’t comb the hair until it is dry
completely.
We are sorry for the trouble. Please don’t worry if only one or two of your
customers complain. Some customers don’t know how to care the hair properly, and
some dye or curl the hair mistakenly, and also some others are a kind of picky. You
know even our own hair can tangle a bit after sleeping or swimming. The hair may
flow again if you have some patience to comb it from bottom to top. Of course we
are always responsible for our products and we may exchange the hair free of charge
or accept a refund without hesitation if the tangling is caused by a quality problem.
We would appreciate it very much if the customers may offer us videos or pictures to
help judge the reason of tangling.
Yes tangling is the most popular problem we met in hair business, and we are doing
everything we can to control the tangling risk. We do destructive text of hair every
week to reduce the possibilities of tangling caused by all kinds of reasons. Please
trust us and let's work together to make our clients happy.
You may dye the lighter color hair into a dark color, but you cannot change the dark
color hair into a light color because you cannot get rid of melanin for dark color hair.
Common virgin remy hair can only be dyed into a color as light as #27. If you need it
light to #613, you have to order the virgin remy hair from a single donor, whose price
is much higher. You know common virgin hair is from different hair donors and some
hair have been dyed before donation, and therefore cannot be dyed into #613 since
you cannot get out of melanin inside. Actually most African American ladies doesn't
like very light color like #613, so you don’t need worry about this problem. You may
order a little bit single donor hair for special customers if necessary.
When you wash a big and loose texture like body wave, it will become very loose,
even near to straight. It is harder to keep the texture for human hair than synthetic
fibers. However, smaller curls like water wave and Jerry curl can keep the original
shape after washing, even more curls when wet. That is, the smaller the curl is, the
easier to keep the shape.
It is recommended that please don’t hang up the hair after washing for big wave.
You may lay it flat to let it dry naturally.
You may also make a one-off curl yourself if you have a curling iron. It is easy and
interesting.
For the straight hair, Some hair like Chinese remy can become a natural straight after
washing, and the Indian hair will become a slight wave texture when wet. That is the
Characteristic of human hair. Hope this information is useful for you.
For the curly and wave hair, we usually put some hair spray on it to make the curls
tidy. Sometimes the hair may become a bit hard due to that. Some customers like it
because it can keep the curls tidy and beautiful, but some customers just like very
soft hair. All hair spray can be removed after one washing anyway. So please just
don't worry about it .
It depends on the requests of our customers. We recommend you to use some
silicone oil because it may help a lot to keep the hair soft and flow. Our factory takes
an advanced technology to add silicone. Simple to say, we try to open the hair
cuticles first, and after put silicone in, the cuticles close again. That way the silicone
stay inside of the hair and cannot be washed off, and therefore keep the hair not dry
even after many washes.
Some people think silicone may do harm to skin and hair, but I don’t think it can hurt
since it is not your own hair and especially if the silicone oil stays inside of the hair.
We didn't dye the natural color hair, and you may dye the hair yourself to test.
However, water may become a bit yellow or black after hair washing. The water color
change is due to shampoo, and hair conditioner we use, and it will look much better
after several washes. It has nothing to do with the hair quality. Please don’t worry.
We strongly don't recommend you to make small curls for light color hair. Light color
hair is not as strong as dark hair as it has been bleached and has little melanin. It can
turn out yellow and easy to break with high temperature when curling. It is a big risk.
The hair may tangle easily after wearing even if it looks not bad in the beginning.
Please note: Our hair extensions are virgin hair (No dyes or chemicals have been
used to achieve the natural hair colors) so you may experience slight discoloration
from bundle to bundle . This is due to one bundle of hair being sourced from one
donor, and each donor will not have the same hair color. Please do not be alarmed as
this is perfectly normal.
We are sorry to bring you the trouble. It happens in the first few washings sometimes.
If you used to dye your own hair you must have the experience that the hair may lose some color when you wash it for the first one or two times even if it is top quality tint and you have it dyed in a top hair salon. So please don’t worry about that. Of course we should wash out all the excessive colors before the hair is shipped out. It is our job. We will pay enough attention to it in future and make sure you have a better shopping experience.
Firstly, we guarantee that the different color hair is not synthetic or animal hair. We can never accept to mix synthetic or animal hair to ruin our reputation. The fact is thehair may turn out different colors when we color it if it has been dyed on head before donation. That is , the dyed and undyed raw hair cannot take the color at the same time and pace to cause the problem. If we only pick up complete virgin hair which is never been processed even before donation, the price will go up dramatically. We didn’t do like that since almost all the customers are happy with current quality and price.So please don’t be alarmed.
We well noted the problem you mentioned and we will have our technician to check i
t and do the test strictly. We haven’t received such a compliant for a long time, so I believe it is just a rare instance and will not happen on most items. Please don't worry too much.
I will give you further feedback very soon.
To be professional wholesale business, pre-order samples should be necessary for both sellers and buyers. MY DREAM HAIR has become the main supplier for several big wholesalers in USA, Canada, Australia, Spain, Germany, UK etc. We have strict responsibility to supply consistent top quality bulk orders the same as original samples.
It is a very headache for us to adjust the price.If the raw material cost,labor cost and exchange rate fluctuate greatly, we will adjust the price, but adjust it at most once a year.
Of course, if need to adjust the price, I will inform you in advance.
We are mainly supplying two kinds of hair material to your local market, one is best quality Virgin Hair, which is cut directly from donors, only thin and young hair selected, have a soft and silky feeling, can last to 12 months. Another is Remy Hair, the price of which is much cheaper but also with good quality, can last to 10 months.
With proper care (clean and condition the hair regularly), the hair will last 6-12 months).
For average full head size, here is our suggestion:
Our product Features and Highlights:
* Double Machine Weft Hair Extension
* Bulk Single Drawn Hair
* Remy Hair with Cuticles Intact
* Natural Virgin and Tangle Free Human Hair
* Minimal Shedding
* All hair comes in dark brown to black color
* Hair can be professionally dyed
* With proper care hair will last up to 12 months
Here is Care Guidelines:
*Protect your investment by sealing your wefts
* Always co-wash your hair before installing
* Avoid using oil or heavy products
* Never sleep with wet or damp hair
* Always wear a silk or satin scarf when sleeping
* Always have your hair installed by a Licensed Cosmetologist
There are so many different quality grades from 5A to 10A...and there are also so ma
ny different prices from high to very low to confuse you. All the following factors may
lead to big price differences.
Firstly, different raw hair material may make big differences on prices. It may be floor
hair if the price is very low. You know floor hair cannot last a long time and is easier t
o tangle.
Secondly, some suppliers may mix synthetic hair or animal hair into real human hair t
o cut down the cost.
Thirdly, hair ratio is a very important factor. The more short hair you use, the lower th
e price is.
Fourthly, some unhonest factories may add some special chemicals to increase the w
eight, and the hair weighs much lighter after washing.
I know the competition is very fierce now and all the sellers are under pressure, but I
don’t recommend we cut down the prices by scraficing the quality because you may sell a
good quality hair at a good price, but you cannot sell a bad quality hair at any price.
As an honest and reliable manufacturer, we keep our profit very low in order to make
our products competitive. We never cheat because we cherish the relationship betw
een us.
At present our factory produce and sell 100,000 human hair extensions, 5,000pcs of
lace wigs, and 15,000pcs of closures and frontals. There are more than one thousand
factories in China, and we are top twenty. We have the capacity to improve the
production scale quickly if necessary, so we have confidence to fulfill your needs and
we sincerely hope to work with you closely.
It depends on the quality grades of the hair you buy. Usually 100% human hair can
last over 3 to 6 months, and virgin hair can last 6 to 1 year, and even over one year if
you care it properly. We keep sourcing high quality hair from different places of the
world like Indian, Burma，Vietnam，Cambodia，Mongolia，Malaysia，Ukraine, and
our hair can still keep soft and beautiful on head even after lone time wearing.
There are 6 good reasons to work with us.
1, Our prices are amazing and unmatched.
2, We process excellent quality control system to keep the hair quality consistent and
stable
3, Our customer service is always here to help. We reply to e-mails 7 days a week 365
days per year.
4. We have large stock that is ready to ship immediately. Shipping is very fast by UPS,
FEDEX and DHL.
5, It is completely safe for you to buy from us. We will gladly exchange your
extensions or offer a refund if needed
6, We are at the edge of the hair extension development, bringing innovations to the
market.
We are enthusiastic about what we do, and aim to provide the most beautiful hair
extensions to bring you greater charm. We ensure you that you can get what you
have paid for. We are completely dedicated to maintaining the standard of excellence
we have set in the industry for quality, products and customer service to ensure a
positive experience for you.
Moisture locks is a creative technology of MY DREAM HAIR. With the new technology, hair cuticles are opened through a certain high temperature and all the nutrients are locked in the hair.
With over ten years of development and efforts，MY DREAM HAIR has established itself as the leader in the hair industry. With more than 300 skilled workers and 40 professional technicians, MY DREAM HAIR possesses the most advanced hair extensions and wigs manufacturing technology in the industry, which has been widely recognized and loved by more and more customers. MY DREAM HAIR, with its business partners, will stick to the dream, pursue and lead the hair fashion to bring the customers a thorough change from the appearance to the soul.
Mr Huang has been working in My Dream Hair for 8 years and every month he travels to different places to source raw hair materials, such as India, Malaysia and remote mountain areas in China.
It needs to be ensured that all the hair materials are of high quality and without any processing such as dying, curling etc. Also we will inspect the hair material again with strict standards and procedures. The hair is not allowed to go to production if not qualified.
Virgin remy hair is the best choice to make hair extesions and wigs. It has never been processed or chemical treated, with all hair cuticles going into the same direction. It is natural, healthy and durable. Mr Huang’s picky and professional attitude shows the strict quality control of My Dream Hair.
Shedding is the most concerned issues of hair wefts. With years of testing and analysis, My Dream Hair has come up with a perfect wefting technique---quadruple weft machine.
“Previously the wefts were stitched with a triple head machine. To add extra security, we add another head to add another layer of stitching. We perfect the process of gluing hair into wefts by adding two times glue to ensure the shedding completely eliminated.”
